Privacy Policy

TrainSpace Privacy Policy

Effective Date: 3/30/2024

Welcome to TrainSpace! This Privacy Policy ("Policy") describes how TrainSpace, Inc. ("TrainSpace," "we," "us," or "our") collects, uses, and shares information when you use the TrainSpace platform or interact with TrainSpace's services. By accessing or using the TrainSpace platform, you agree to the terms of this Policy. If you do not agree with the terms of this Policy, please do not use the TrainSpace platform.

1. Information We Collect

a. Information You Provide: We collect information that you voluntarily provide when you create an account, update your profile, or communicate with us. This may include your name, email address, phone number, and other contact information.

b. Usage Information: We collect information about your interactions with the TrainSpace platform, including your activity on the platform, the content you view, and the features you use.

c. Device Information: We may collect information about the devices you use to access the TrainSpace platform, including device identifiers, IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To provide and improve the TrainSpace platform and services;

b. To communicate with you about your account and provide customer support;

c. To personalize your experience on the TrainSpace platform and tailor content and recommendations to your interests;

d. To analyze trends and user behavior on the TrainSpace platform and perform data analytics;

e. To detect, investigate, and prevent fraudulent or unauthorized activity on the TrainSpace platform;

f. To comply with legal obligations and enforce our Terms of Service and other policies.

3. Information Sharing

a. We may share your information with third-party service providers who assist us in providing and improving the TrainSpace platform and services. These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Policy.

b. We may share your information with third parties as required by law or legal process, to protect our rights or the rights of others, or to enforce our Terms of Service and other policies.

c. We may share aggregated or de-identified information that does not personally identify you for research, analytics, or other purposes.

4. Your Choices

a. You may update or correct the information associated with your TrainSpace account at any time by logging into your account settings.

b. You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in the communications or by contacting us directly.

5. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Children's Privacy

The TrainSpace platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to delete the information.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country where you reside, including the United States, where data protection and privacy laws may not offer the same level of protection as in your jurisdiction. By using the TrainSpace platform, you consent to the transfer and processing of your information in these countries.

8. Changes to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices or legal requirements. We will notify you of any material changes to this Policy by posting the updated Policy on the TrainSpace platform or by other means as required by law. Your continued use of the TrainSpace platform after the effective date of the updated Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at [email protected]